Frequently Asked Questions

We offer a 30-day return policy for all unused items in their original packaging. Items must be returned within 30 days of purchase for a full refund.

Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days. International shipping may take 7-14 business days depending on location.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please check our shipping calculator at checkout for exact rates.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.

Orders can be cancelled or modified within 1 hour of placement. After this time, orders are processed and cannot be changed. Please contact us immediately if you need to make changes.

We offer sizes XS through 3XL for most items. Please refer to our size chart on each product page for specific measurements and fit information.

You can create an account by clicking 'Sign Up' in the top right corner of our website. You'll need to provide your email address and create a password. Account creation is optional but recommended for faster checkout.

Yes, we offer digital gift cards in various denominations. Gift cards are delivered via email and can be used for any purchase on our website. They never expire.

We offer free exchanges within 30 days of purchase for different sizes or colors of the same item. The item must be unworn and in original condition with tags attached.

Care instructions vary by product and are listed on each product page. Generally, we recommend following the care label instructions. For specific questions, please contact our customer service team.

Yes, we offer wholesale pricing for qualified retailers. Please contact our wholesale team with your business information and tax ID for more details about our wholesale program.

If you receive a damaged item, please contact us within 48 hours with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.

We are primarily an online retailer, but we do have a showroom by appointment only. Please contact us to schedule a visit to see our products in person.

You can reach our customer service team via email, phone, or live chat. Our hours are Monday-Friday 9AM-6PM EST. We typically respond to emails within 24 hours.